The fields marked with * are mandatory
My antenna does not work ... What do I do ?
Sorry to hear there that you are experiencing problems with the antenna you purchased from us.
You're here because we directed you to this page to collect the vital info we need to help resolve antenna installation or setup issues.
We will try our very best to help, and will get back to you as soon as possible.
Before going ahead, please familiarize yourself with the towers and their frequencies in your area, if not already done so.
Instructions can be found at locate.onwireless.net .
More info can be found at faq.onwireless.net .
Tower info can be found at towers.onwireless.net
Note: We dont give out your info to anyone, nor will we spam you with "daily specials" or any other junk.
IMPORTANT: To help us help you, please include as much information as you are able:
- The EXACT GPS coordinates (from Google Maps) of the rooftop of the building/structure where the antenna will be installed.
Without accurate information, we cannot provide the help requested. Click Here for how to extract your GPS coordinates instruction.
- All *Mandatory boxes must be filled accurately.
Antenna for ..
- Sierra Wireless
- Option Wireless
- D-Link Modem Routers
- Apple iPhone
- Telstra (ZTE)
- Phones without antenna socket
- 3G nextG ◦ 850MHz
- 4G+ ◦ 850MHz
- 3G GSM ◦ 900MHz
- RFID ◦ 900MHz
- 3G nextG ◦ 850/900MHz
- 3G nextG ◦ 2100MHz
- 3G GSM ◦ 900/2100MHz
- 3G nextG ◦ 850/2100MHz
- 4G LTE ◦ 1800MHz
- Dual Antenna Kits ◦ 4G LTE 1800MHz ◦ 4G+ 850MHz
- All band ◦ 3G nextG 4G LTE
- Directional ◦ Yagi LPDA
- Magnetic Base
- Passive Radiator
- Vehicle Antennas
- Wireless 3G/4G USB routers
- WAN Router with Wifi Access Point
- 3G Modem/Router Wifi Access Point
- 3G Ourdoor WiFi Gateway
- Power over Ethernet (PoE)
Our customers say ..
I installed the antenna and coax yesterday and the result is fantastic! We now have 5 bars on our Optus modem and I’ve watched YouTube video without it stopping. First time ever.
Thanks so much for your assistance.
I’ve just ordered the wall plate to finish off the installation after spending half my weekend under the house running the cabling – but it was worth it.
I wondered if..."
– Neil Larson, 13/08/2013